Profile

Luisa Reyes is a highly qualified psychology professional who graduated from the prestigious Catholic University of Colombia. She is also a Technologist in Sales of Financial Products and Services and completed her English studies at the esteemed Gateway School of English in Malta. With over a decade of experience in the financial sector, Luisa has worked in renowned banking entities such as Citibank Colombia, Citibank Perú, and Scotiabank Colpatria. Her career has been defined by her exceptional quality in customer service and her unwavering commitment to maintaining the confidentiality of information, which are critical factors in her work. Luisa has led work teams to meet sales and financial services metrics, demonstrating her exceptional leadership skills.

Languages

Luisa is a native Spanish speaker and is fluent in English, which enables her to communicate effectively with clients from diverse backgrounds.

Experience

Luisa has more than ten years of experience working in the financial sector, where she has led work teams to meet goals while maintaining exceptional quality and service standards within the bank. She has also dedicated herself to training programs to resolve personal and work problems, demonstrating her commitment to professional development. During the pandemic stage, Luisa worked at the Fra Diegu Home Children's Foundation in Hamrun, Malta, providing inmates with management for the stressful situations that confinement caused on a mental and emotional level, highlighting her compassion and dedication to helping others.

Studies

Luisa is a highly qualified professional in psychology who graduated from the prestigious Catholic University of Colombia. She is also a Technologist in the Sales of Financial Products and Services, demonstrating her exceptional knowledge and expertise in the field. She completed her English studies at the esteemed Gateway School of English in Malta and is recognized for her professional title in the MQRIC Maltese system, which highlights her commitment to professional development and continuous learning.